Cancellation Policy
Menu
MenuWe want to ensure that your item(s) ship out as quickly as possible. After your order has been placed, it is immediately sent to our Fulfillment Center for processing. Therefore, we are unable to add/remove items, change payment method, update shipping/billing addresses, or cancel an order once it’s been submitted.
Please review your purchase before submitting your order to ensure product selection, size, quantity, payment, and addresses are correct.
PRE-ORDERS
Items marked as pre-order are final sale and cannot be canceled.
QUANTITY LIMITS AND AUTOMATED PURCHASES
To provide our fans and collectors the best chance at purchasing exclusive or non-exclusive items, or for any other reason, we reserve the right to limit quantities and restrict purchases by bots or other automated means.
Products may be limited per order, per person or household, or to orders that use the same credit card, billing and/or shipping address, or share any other order attribute.
Orders found to exceed the limit placed on an item or suspected of purchase by bots or other automated means may be canceled after the order is placed. If an order is canceled, a pending charge may appear on your statement, which will reverse within 3-7 business days, however this timeframe can vary depending on the financial institution.
Those who use multiple email addresses, manipulate shipping addresses, place multiple, excessive orders of the same product, try to bypass our product limits or automating purchases in any other way may have all orders canceled and/or be blocked from making future purchases.
BULK PURCHASES
Funko reserves the right to restrict, limit, cancel or alter orders and the terms of purchase and return applicable to Bulk Purchases. The term “Bulk Purchases” is defined as purchases made for resale and/or purchases of greater than six (6) of the same item.
Promotions, or promotional coupon codes may not apply to Bulk Purchases. A shipping surcharge may be applied to bulk purchases.